Client prepays for time in five hour increments starting with a minimum of 10 hours.
Should prepaid time elapse, Client has ten days grace period (“grace period”) in which work will be billed at prepaid rates if more prepaid time is purchased.
Standard rates will apply to all grace period work if no prepaid time is purchased within the grace period.
Unused prepaid hours expire without refund 6 months after purchase.
Current Rates:
$140 Prepaid ●$190 Standard ● $210 After Hours
* Both RMM & Retainers are required for engagement of Fogdog IT services
Remote Monitoring & Management
Client pays monthly for Fogdog IT remote management and monitoring software (RMM*) with a ten (10) device minimum as follows: