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RMM Services

What are managed services?

Cloud based remote maintenance, monitoring (RMM), network protection & support IT services.

What specific RMM services does Fogdog IT offer & what do they do?

Fogdog offers the following suite of service:

  • Client prepays for time in five hour increments starting with a minimum of 15 hours. 
  • Provides daily malware scanning & breach remediation
  • Manages & schedules system updates, prompting users to run when necessary
  • Integrates Macs w/ Apple business services for streamline device deployment & management
  • Updates MS Office & other 3rd party software in the background
  • Alerts for critical system components & services
  • Allows live troubleshooting w/out interrupting users
  • Runs weekly system level maintenance protocols
  • Allows background user password changes
  • Provides remote security lockdown & theft tracking
  • Alerts on system kernel panics, faulty RAM, unscheduled reboots, failing laptop batteries
  • Monitors backup status on workstations & servers
  • Monitors & alerts for possible malware
  • Reports helpful information for troubleshooting such as:
  • Machine name
  • OS & firmware versions
  • Serial  number including warranty status
  • Current user logged in
  • Additional  information on storage, built-in memory, uptime, etc.
  • Enterprise grade, advance, AI driven DNS based web-protection from bad actors
  • Protection on remote company systems on all networks
  • Network firewall level web-content filtering (at client request)
  • Enterprise grade, advance, AI driven DNS based web-protection from bad actors
  • Protection on remote company systems on all networks
  • Network firewall level web-content filtering (at client request)

These services work in aggregate to enhance the efficiency and security of your Mac or PC.  They also minimize disruption to your work when IT troubleshooting is required. If you have any questions, please reach out via our contact form at the Fogdog website .

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CALL US TODAY:

(415) 365-0095